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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiney Lee

November 26, 2024

5  out of  5
rating by Destiney Lee
"I'd like to take a moment to recognize Susie at State Farm for her assistance with the billing department. Her expertise and patience were invaluable. I've been a loyal State Farm customer for nearly a year, and I've always been impressed by the kindness and professionalism of EJ and his team. I wholeheartedly recommend them to anyone seeking reliable insurance services."
We responded:
"Thank you so much for your kind words, Destiney! We're delighted to hear that Susie was able to assist you with the billing department and that her expertise and patience made a difference. It's wonderful to know that you've had such a positive experience with us over the past year. Your recommendation means a lot to us, and we look forward to continuing to provide you with reliable insurance services!"
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Khánh Vinh Hoàng Công

October 24, 2024

5  out of  5
rating by Khánh Vinh Hoàng Công
"It just took Susanna a few hours to help me find the best auto insurance deal I could never think of. I was expecting the premium to cost me a lot but when she got back to me, it was half of that. Very happy with the service and the insurance price"
We responded:
"Thank you so much for sharing your experience! Susanna is dedicated to finding the most suitable deals, and it's wonderful to hear she exceeded your expectations. We're delighted you're happy with both the service and the insurance price!"
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Justin Peach

October 23, 2024

5  out of  5
rating by Justin Peach
"Susie Hernandez in the office is fantastic. Upbeat, straightforward, concise. Knows her stuff and respects my time."
We responded:
"Thank you so much for your kind words about Susie Hernandez! We're delighted to hear that you had such a positive experience. It's great to know that her upbeat and straightforward approach made a difference for you. We appreciate your feedback!"
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Jovan Guiberteaux

September 26, 2024

5  out of  5
rating by Jovan Guiberteaux
"Always helpful, these guys are the best!!!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you find our team always helpful. Your support means a lot to us!"
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Smo Station

September 19, 2024

5  out of  5
rating by Smo Station
"Susie and EJ have been great! I’ve been with them for the last 5 or 6 years and they’ve been taking care of my insurance needs. They are really friendly and quickly take care of business, so it really makes it easy for me to focus on other things. Keep it up!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that Susie and I have been able to make your insurance experience smooth and hassle-free over the years. We're dedicated to providing friendly and efficient service, and your feedback means a lot to us. We'll definitely keep up the good work!"
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Keana Lono

September 17, 2024

5  out of  5
rating by Keana Lono
"I can’t praise Norma enough for her outstanding customer service at State Farm – EJ Silvers Agency. She is incredibly personable, friendly and made everything so easy, answering all of my questions quickly and with such knowledge. If you’re looking for exceptional service, I highly recommend this agency. You’re truly in great hands with Norma and team!"
We responded:
"Thank you so much for your kind words, Keana! It's wonderful to hear that Norma provided you with such exceptional service. We're delighted that she could make your experience smooth and informative. Your recommendation means a lot to us!"
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Jorge R.F.

August 31, 2024

5  out of  5
rating by Jorge R.F.
"Norma es excelente. En Agosto trabajé con ella un Car Insurance por primera vez en US y la atención fue excelente. Ella logró aclarar todas las dudas que tenía con respecto a los diferentes rubros del seguro, me envió varias cotizaciones para yo escoger, logró acomodarse a mis necesidades y presupuesto. El proceso fue libre de estrés y ágil."
We responded:
"Nos alegra saber que tu experiencia con Norma fue excelente! Es fantástico escuchar que pudo aclarar todas tus dudas y ofrecerte varias cotizaciones que se ajustaron a tus necesidades y presupuesto. Nos enorgullece proporcionar un proceso libre de estrés y ágil. ¡Gracias por compartir tu experiencia y por confiar en nosotros para tu seguro de auto!"
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Robert Wright

August 16, 2024

5  out of  5
rating by Robert Wright
"Ej has been an asset to protecting my Families Interest. I was referred to him by a family member and I am so pleased after transferring both Auto and Home. His Team Members and himself are professional, prompt, and more than happy to help in an way they can. Thank you Ej!"
We responded:
"Thank you so much for your kind words, Robert! It's wonderful to hear that you feel well-protected and supported by our team. We're delighted that the referral worked out so well for you and your family. Your satisfaction with our service means a lot to us, and we're always here to help in any way we can!"
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Geodude 345

August 8, 2024

5  out of  5
rating by Geodude 345
"I recently moved to Washington state and was looking to transfer my State Farm insurance to a local agent. Thankfully I came across Ej Silvers State Farm. Susie helped me set up auto and homeowners insurance. I was able to get all the discounts they offered. She made sure I wasn’t driving with state minimum coverage and provided above and beyond service. I highly recommend this State Farm office."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Susie was able to assist you with both your auto and homeowners insurance needs. We're delighted you found value in the discounts and coverage options provided. Your recommendation means a lot to us!"
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diana hernandez

August 7, 2024

5  out of  5
rating by diana hernandez
"I highly recommend this State Farm agency! Susanna helped me out with my life and auto insurance plan. It was easy switching everything over. If you need a new insurance agent, give this agency a call :)"
We responded:
"Thank you so much for the fantastic review, Diana! Susanna is amazing at making the process smooth and straightforward. We're delighted to hear that switching your life and auto insurance was easy. If you ever need anything else, don't hesitate to reach out!"
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david ramirez

July 31, 2024

5  out of  5
rating by david ramirez
"5 stars for Ej Silver State Farm. Thank you for helping me save money on my homeowners and auto insurance plan. Susie took her time to polish up my coverage and have me all the discounts I qualified for. I am very happy with my new insurance."
We responded:
"Thank you, David! It's fantastic to hear that Susie was able to help you save money and optimize your coverage. We're delighted you're happy with your new insurance!"
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Estephania Lozano

July 31, 2024

5  out of  5
rating by Estephania Lozano
"Susie and Norma are great agents! Susie helped me with my renters insurance and Norma was able to provide a clear billing breakdown. I am a college student and not in the position to spend a lot of money on insurance. I was able to get an affordable plan to cover my personal items and satisfy my lease with liability requirements."
We responded:
"Thank you for sharing your experience! Susie and Norma are dedicated to making sure everyone gets the coverage they need. We're glad we could help you find an affordable plan that meets your needs and lease requirements."
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Miguel Hernandez

July 31, 2024

5  out of  5
rating by Miguel Hernandez
"Me and my wife were in the market for life insurance. I did not expect how affordable it was. Susanna was able to send me a few options within my budget and death benefit. I am now able to legacy behind thanks to Ej Silver’s State Farm."
We responded:
"Thank you for sharing your experience, Miguel! It's fantastic to hear that Susanna was able to provide you with affordable life insurance options that fit your needs. We're glad to have helped you secure a legacy for your family!"
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larixi1

June 26, 2024

5  out of  5
rating by larixi1
"I'd like to thank Norma for helping me through the troubling time of getting my boat and car fixed. Even after I hit the boat, she made sure she did everything possible to make it right."
We responded:
"Thank you for sharing your experience with Norma! We're glad to hear she was able to assist you during a challenging situation with your boat and car. We appreciate your feedback and look forward to continuing to provide excellent service."
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Arnulfo Miranda

June 19, 2024

5  out of  5
rating by Arnulfo Miranda
"Suzy Hernandez a very professional an efficient agent that provides the help you need , helped me out even at the very last minute about to close work hours!! Thank you very much Suzy. God bless you."
We responded:
"Thank you for sharing your positive experience with Suzy! We are thrilled to hear that she provided you with excellent service, even during a time crunch. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
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Harvey Goehring

May 9, 2024

5  out of  5
rating by Harvey Goehring
"I have been a member of Ej Silvers' branch very early in its opening, I used to deal directly with Ej but since his branch has grown he has hired more staff to accommodate the work load. Suzzie has been my new point person to manage the many policies I have setup with Ej. If you ever need any help with home, life, car, boat insurance or vehicle loans this branch will have all the answers and help you need. Contact Suzzie and she will get you setup start to finish!"
We responded:
"Harvey, Thank you for your kind feedback and trusting our team with all your Insurance needs."
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Christian Santana

February 12, 2024

5  out of  5
rating by Christian Santana
"Susie was very friendly, she helped me with life and auto insurance. Definitely recommend 👌"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Kamy Vu

October 23, 2023

5  out of  5
rating by Kamy Vu
"Good service"
We responded:
"Thank you for choosing the EJ Silvers State Farm Agency for your Insurance needs."
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Quinon Williams

October 16, 2023

5  out of  5
rating by Quinon Williams
"Norma was extremely helpful. She answered all of my questions and was very professional. Thank you Norma, you’re very sweet."
We responded:
"Thank you for the great review acknowledging Norma's efforts to go the extra mile, Quinon! Your kind words make our day! Our team strives to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and look forward to providing you with the customer service that you deserve for many years to come!"
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Mi'Dreem Wallace

October 10, 2023

5  out of  5
rating by Mi'Dreem Wallace
"I work with susie and she’s AMAZING. She always try’s to give me the best coverage possible at the best price. Recently got in a accident and she helped me with trying to get the best price with my collision team. Have been with them for almost a year and don’t plan on going anywhere!"
We responded:
"Mi'Dreem, we're thrilled to hear about your fantastic experience with Susie! Her dedication to providing top-notch coverage at competitive rates is truly remarkable. We're delighted we could assist you during your accident and are grateful for your loyalty over the past year. Thank you for choosing us, and we look forward to continuing to serve you!"
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Eugene Saburi

September 14, 2023

5  out of  5
rating by Eugene Saburi
"EJ and his team are fantastic. Competitive rates and more importantly first rate service. Couldn’t be happier and highly recommend."
We responded:
"Thank you for the wonderful 5 star review recognizing our team's efforts to go the extra mile any of your insurance questions or needs and to be able to provide with the customer care that you deserve, Eugene! We truly appreciate your kind words recommending our services to others and we look forward to the opportunity to assist you with any of your future insurance needs!"
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Irapancakess

September 2, 2023

5  out of  5
rating by Irapancakess
"Susanna was an amazing help with figuring out my insurance plan and helping me get better rates… 10/10 recommend :)"
We responded:
"Susanna goes the extra mile to assist you with any of your insurance questions or needs! Thank you for taking the time to share your experience and kind feedback recommending our services to others! We strive to provide you with the customer care that you deserve and look forward to doing so for many years to come!"
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Sandy Nataly Hernandez

August 25, 2023

5  out of  5
rating by Sandy Nataly Hernandez
"I highly recommended this State Farm agency! Norma is super sweet and helpful. She’s always in the best mood and eager to answer any questions I have. Recently I was in the market for life insurance. Susanna helped me with the process. At first, I thought it would be a hassle, but she guided me along with the application and underwriting process. Best of all, it fit my budget. Thank you."
We responded:
"Thank you for the wonderful 5 star review recognizing Susanna and Norma's efforts to provide you with the customer care that you deserve, Sandy! It is our pleasure to be able to assist you with any of your insurance questions or needs and to provide you with great customer service. We strive to provide you with the best insurance to fit your needs and a value you deserve. We are so glad that we could help you with your life insurance needs!"
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Daniel Yun

August 11, 2023

5  out of  5
rating by Daniel Yun
"Susie Hernandez was very helpful, super friendly, and made the entire process of signing up for car insurance seamless. Thank you for the amazing customer-service/expertise!"
We responded:
"Susie Hernandez goes the extra mile to provide you with the insurance you need at a value you deserve and great customer service, Daniel! Thank you so much for taking the time to leave us your great review! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Fawaz Mujtaba

July 13, 2023

5  out of  5
rating by Fawaz Mujtaba
"Susie Hernandez was a enormous help for me, looking for as many discounts that I was applicable for along with ensuring that all of my questions were answered. As someone unfamiliar with the car insurance world she truly went above and beyond and it makes me happy to have chosen EJ Silvers - State Farm for my insurance :)."
We responded:
"Thank you for the great review. Susie is always willing to go above and beyond for our customers to ensure you are getting the coverage you need at the best rate possible. "